ProdataKey: Redefining the Physical Access Control Landscape

Going beyond legacy access control methodologies, ProdataKey’s mobile-first approach allows clients to add, change, delete, and manage their systems with phones as credentials. “More than 80 percent employees interact daily with access control systems. That’s why we have made this process as seamless as possible. We’re one of the only access platforms that offer credentials directly from our interface,” Perri continues. “If clients want to issue a credential to a user or provide mobile credential to multiple users, they can directly do it from pdk.io. So, there is no need to go to an HR for to get a credential and have it provisioned.”

Being a partner-centric organization, ProdataKey places significant emphasis on its onboarding process. The company’s team is focused on building and developing longstanding relationships with its partners. They conduct several meetings with clients to understand their specific needs and conduct internal discussions. Also, ProdataKey’s high NPS score adds more value to its reputation as it presents an accurate picture of positive customer experience and business growth. “Customer feedback and input really define virtually everything we do, which is based on a two-way partnership. We go beyond just developing products to maintaining healthy interactions with our dealer base,” adds Perri. “Also, we are one of the few companies that provide 24/7 support to certified dealers.”

“We bridge the gap between the way people manage home environments and commercial environments by undertaking a mobile-first approach,” states Jeff Perri, founder and CMO at ProdataKey.

As more and more companies seek streamlined access control solutions, ProdataKey has established itself as one of the only access platforms that offer credentials directly from its interface. “We are all about developing a truly personal relationship with clients and ensure we are doing what’s right for them. We already have the technology in place and it is only about doing everything right to offer complete access control,” concludes Perri.